Topic: Everyday aids
Everyday aids

"Care in need"

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Advice on conflict and violence in care

You feel overloaded? Contact "Care in Need." You're welcome, too. We help you to identify stress limits, to sort tasks or problems. We mediate in disputes and complaints - also in care facilities.

The offer includes:
* telephone and personal advice
* psychological advice
* House visits
* Conciliation (mediation)
* Training for employees in care

The advisory body is free to contact carers, people in need of care, workers in care, care facilities and other stakeholders (such as neighbours). In short, everyone who experiences conflicts and violence in care.


Bergmannstraße 44
10961 Berlin
Friedrichshain-Kreuzberg
Accessible toilet
Wide doors

Opening Hours:

Monday / Wednesday / Friday 10: 00 - 12: 00
Tuesday 14: 00 - 16: 00
Thursday 16: 00 - 18: 00
and by agreement

Our answering machine is on 24 / 7.


Who

Organized by:
Diakonisches Werk Berlin Stadtmitte e. V.
Questions answered by:
Beratungsstelle "Pflege in Not" 030 69598989 pflege-in-not@diakonie-stadtmitte.de

Last changed on 12.12.2025