Digital zebra
Public digital advice in Berlin's libraries
Are you having problems with a digital device? Or do you want to do something online but don't know exactly how to do it? Then come to the Digital Zebra!
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Berlin is becoming more digital. Berlin's public libraries have also been making an important contribution to this for a long time with their digital services.
Many people do not have enough knowledge of how to use the internet or do not have suitable devices. Increasing digitalization often puts these people at a disadvantage. With the "Digital Zebra", we want to enable everyone to enter the digital world. We answer their questions and provide access to digital services. Our friendly and well-trained digital guides are available for this purpose. In future, the "Digital Zebra" will be found in around 20 libraries in Berlin.
At fixed times, the Digital-Lots*innen offer support with:
- using digital access to citizen services,
- booking appointments with doctors,
- buying tickets for cultural events or Deutsche Bahn
- digital services offered by public utilities or health insurance companies
- creating a PDF
- using an e-prescription
- setting the ringtone on a personal device
- and much more...
The digital guides help students to practise and deepen the digital skills they have learned. The offer is supplemented by workshops and events. For example, you can have a nice chat and learn at the "Digital Café".
Current locations
The first "digital zebras" have already started work:
Berlin Central and State Library
American Memorial Library
flowering place 1
10961 Berlin
Digital Lotsin: Juliane Break
Regular service times:
Monday 10: 00 - 13: 30 - 124pm; 15: 00 - 17: 00 pm
Tuesday 10: 00 - 13: 30 - 124pm; 15: 00 - 17: 00 pm
Wednesday 14: 00 - 16: 00 - 124pm; 17: 00 - 20: 00 pm
Friday 10: 00 - 13: 00 - 124pm; 2: 00 - 4: 00 pm
On the 2nd Saturday of the month 11: 00 - 15: 00
For more information on the day, please visit theZLB website
Berlin City Library
Width road 30-36
10178 Berlin
Digital Lotsin: Lena Zerfowski
Regular service times:
Monday 13: 00 - 15: 00 - 124pm; 17: 00 - 19: 00 pm
Tuesday 12: 00 - 14: 00 - 124pm; 15: 00 - 17: 00 pm
Wednesday 10: 00 - 12: 00 - 124pm; 13: 00 - 3: 00 pm
Friday 10: 00 - 12: 00 - 124pm; 13: 00 - 3: 00 pm
For more information on the day, please visit theZLB website
Charlottenburg-Wilmersdorf
Heinrich-Schulz-Bibliothek
Otto-Suhr-Allee 98
10585 Berlin
Digital-Lotse: Max Jendretzki
Reguläre Service-Zeiten:
Montag 12:00 – 14:00 Uhr
Dienstag 16:00 – 18:00 Uhr
Mittwoch 13:00 – 15:00 Uhr
Freitag 15:00 – 17:00 Uhr
Dietrich-Bonhoeffer-Bibliothek
Brandenburgische Str. 2
10713 Berlin
Digital-Lotse: Max Jendretzki
Montag 12:00 – 14:00 Uhr
Dienstag 16:00 – 18:00 Uhr
Mittwoch 13:00 – 15:00 Uhr
Freitag 15:00 – 17:00 Uhr
Friedrichshain-Kreuzberg
Mittelpunktbibliothek Wilhelm Liebknecht / Namik Kemal
Adalbertstraße 2
10999 Berlin
Digital-Lotse:
Ron Rothe
Reguläre Service-Zeiten:
Montag 12:30 – 16:30 Uhr
Dienstag 15:00 – 19:00 Uhr
Mittwoch 12:30 – 16:30 Uhr
Freitag 12:30 – 16:30 Uhr
1. Samstag im Monat 11:00 – 15:00 Uhr
Lichtenberg
Anna- Seghers Library
Prerower place 2
13051 Berlin
Digital pilot: Georg Schneider
Regular service times:
Monday 10: 00 - 12: 00 - 124pm; 13: 00 - 3: 00 pm
Tuesday 15: 00 - 19: 00
Thursday 14: 00 - 18: 00
Friday 10: 00 - 12: 00 - 124pm; 13: 00 - 3: 00 pm
Anton- Saefkow Library
Anton- Saefkow-Platz 14
10369 Berlin
Digital Lotsin: Julia Martens
Regular service times:
Monday 10: 00 - 14: 00
Tuesday 15: 00 - 19: 00
Friday 10: 00 - 14: 00
Bodo-Uhse-Bibliothek
Erich-Kurz-Straße 9
10319 Berlin
Digital-Lotse: Georg Schneider
Reguläre Service-Zeiten:
Mittwoch 14:00 - 18:00 Uhr
Center
Kurt- Tucholsky Library
Rostoker Str. 32 / 32B
10553 Berlin
Digital pilot: Klaus Winterhalter
Regular service times:
Tuesday 11: 00 - 13: 00
Wednesday 12: 00 - 16: 00
Thursday 16: 00 - 18: 00
Friday 12: 00 - 16: 00
Schiller Library
Märlerstraße 149
13353 Berlin
Digital lots: inside:
Mathias Wilhelm and Dörte Kleyling
Currently shortened service time:
Monday 14: 00 - 18: 00
Meeting at the Ottopark
Ottostraße 5
10555 Berlin
Digital pilot: Klaus Winterhalter
Regular service times:
Monday 14: 00 - 16: 00
Tuesday 14: 00 - 16: 00
Neukölln
Helene-Nathan-Bibliothek
Karl-Marx-Straße 66
12043 Berlin
Digital-Lots*innen: Team Neukölln
Reguläre Service-Zeiten:
Montag 11:00 – 13:00 Uhr
Dienstag 11:00 – 13:00 Uhr | 15:00 – 19:00 Uhr
Mittwoch 15:00 – 17:00 Uhr
Gertrud-Junge-Bibliothek
Bat-Yam-Platz 1
12353 Berlin
Digital-Lots*innen: Team Neukölln
Reguläre Service-Zeiten:
Montag 11:00 – 15:00 Uhr
Mittwoch 13:00 Uhr – 19:00 Uhr
Freitag 11:00 – 15:00 Uhr
Pankow
City Library Book
Wiltbergstraße 21
13125 Berlin
Digital Lotsin: Giulia Marti
Regular service times:
Monday 13: 00 - 16: 30
Tuesday 10: 00 - 12: 00 - 124pm; 13: 00 - 15: 30 pm
Janusz Korczak Library
Berlin, Str. 121
13187 Berlin
Digital Lotsin: Giulia Marti
Regular service times:
Wednesday 13: 00 - 15: 00 - 124pm; 16: 00 - 18: 30 pm
Friday 10: 00 - 12: 00 - 124pm; 14: 00 - 17: 00 pm
Reinickendorf
Library in the Märkische district (in the Fontane house)
Wilhelmseuher Dam 142c
13439 Berlin
Digital pilot: Hischam Assari
Regular service times:
Tuesday 11: 00 - 16: 00
Wednesday 11: 00 - 13: 00
Friday 11: 00 - 16: 00
Spandau
Falkenhagener Felder
Westerwaldstraße 9
13589 Berlin
Digital pilot: Daniel Agha
Regular service times:
Friday 12: 00 - 16: 00
District Central Library Spandau
Carl-Schurz-Strasse 13
13597 Berlin
Digital pilot: Daniel Agha
Regular service times:
Tuesday 13: 00 - 17: 00
Wednesday 10: 00 - 14: 00
City Library Reinickendorf-West
August Victorian Avenue 29 - 31
13403 Berlin
Digital pilot: Jan Worath
Regular service times:
Monday 11: 00 - 15: 00
Tuesday 13: 00 - 17: 00
Friday 14: 00 - 18: 00
Steglitz-Zehlendorf
City Library Heerstraße
Oblallee 22F
13593 Berlin
Digital pilot: Daniel Agha
Regular service times:
Monday 14: 00 - 18: 00
Tempelhof-Schöneberg
Marienfelde City Library
Marienfelder Allee 107 / 109
12277 Berlin
Digital pilot: Florian Köpp
Regular service times:
Monday 10: 00 - 12: 00 - 124pm; 13: 00 - 3: 00 pm
Tuesday 12: 00 - 14: 00 - 124pm; 16: 00 - 18: 00 pm
Thursday 13: 00 - 15: 00 - 124pm; 16: 00 - 18: 00 pm
Friday 10: 00 - 12: 00 - 124pm; 13: 00 - 3: 00 pm
Other future locations
More "digital zebras" are moving in here:
- Wilhelm-Liebknecht / Namik-Kemal-Bibliothek (Kreuzberg)
- Anna-Seghers-Bibliothek (Lichtenberg)
- Mittelpunktbibliothek Ehm Welk (Marzahn-Hellersdorf)
- Gertrud-Junge-Bibliothek (Neukölln)
- Helene-Nathan-Bibliothek (Neukölln)
- Stadtteilbibliothek Reinickendorf-West (Reinickendorf)
- Ingeborg-Drewitz-Bibliothek (Steglitz)
- Stadtteilbibliothek Marienfelde (Tempelhof-Schöneberg)
- Stadtteilbibliothek im Bürgerhaus Altglienicke (Treptow-Köpenick).