Care in need
The "Care in Need" advice center is a point of contact for people who are experiencing problems or conflicts in care and would like support or simply a chat. These can be people in need of care in a care home or at home, relatives or care workers.
Our offers for you
- Phone and personal advice:
We take the time to listen to your concerns - whether overwork, stress, a dispute, a complaint or inappropriate treatment. - Home visits and on-site advice:
We visit you in your care facility or at home. We offer you confidential discussions and other supportive contacts if necessary. - Psychological counseling:
An experienced psychologist is available for several counseling sessions. In the event of emotional overload or prolonged family disputes. - Mediation meetings:
We provide support through mediation meetings. In the event of conflicting ideas, differences of opinion or disputes in the care home or outpatient care. We prepare the content of the meeting with you. We lead the discussion or several discussions in a solution-oriented manner. - Further training:
We offer training on the topic of conflict, overload and violence in care in care homes, care schools and outpatient care services.
- We are networked with important other contact and contact points throughout Berlin and are in professional contact with them, which we can refer you to.
How and where
Counseling center "Pflege in Not"
Bergmannstraße 44
10961 Berlin
Phone: 030 69598989
Email: pflege-in-not@dwbsm.de
Consultation hours:
Monday, Wednesday, Friday 10:00 - 12:00
Tuesday 14:00 - 16:00
Thursday 16:00 - 18:00
and by appointment - answering machine around the clock
